Tag: Customer Relationship Management
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Overstock to bring back Bed Bath & Beyond’s loyalty program after asset purchase
[ad_1] Bed Bath & Beyond’s stores might be disappearing, but the home-goods retailer will survive in online form, following Overstock.com Inc.’s deal announced Wednesday to acquire and revive the bankrupt chain’s website and loyalty program. Overstock OSTK, +6.11% on Wednesday said it had it had acquired Bed Bath & Beyond’s brand and intellectual property, in…
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Amazon allegedly duped people into subscribing to Prime. Here’s how they did it.
[ad_1] Amazon.com became one of the biggest companies on the planet on the back of its Amazon Prime program, signing up over 200 million subscribers around the world and charging $139 a year in the U.S. But the Federal Trade Commission says the program was built around “manipulative tactics,” that duped millions of those customers…
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Amazon ‘tricked and trapped’ people into Prime subscriptions, FTC alleges
[ad_1] Amazon.com Inc. was sued Wednesday by the U.S. Federal Trade Commission, which alleged the e-commerce giant “duped” millions of consumers into enrolling in Amazon Prime subscriptions without their consent. “Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” FTC Chair Lina Khan…
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Amazon Prime Day event is set for July 11-12 and will focus on small-business offerings
[ad_1] Amazon.com Inc. said Wednesday that this year’s Prime Day event will take place July 11-12 and will have a greater focus on small-business products for U.S. shoppers than in the past. The event will kick off at 3 a.m. Eastern time with savings on products from brands including Lancôme, Kérastase, Peloton, Victoria’s Secret, Yeti,…
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Salesforce dives into the AI cloud
[ad_1] Salesforce Inc. is diving deeper into generative AI. The company CRM, +2.00% on Monday unveiled AI Cloud, customer relationship-management software that fuses AI software with data to auto-generate personalized content to customers and developers. Company Chief Executive Marc Benioff was to explain more at an investor event in New York later on Monday. Additionally,…
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Tech-stock picks that are small and focused: This fund invests in unsung innovators. Here are 2 top choices.
[ad_1] When investors think of technology stocks, they might automatically gravitate toward “the next big thing,” or to the giant companies that dominate the S&P 500 SPX. But Robert Stimson, chief investment officer of Oak Associates Funds, makes a case for diversification through exposure to smaller innovators which he believes are “overlooked in this environment.”…
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Student loan ‘train wreck’: As payments return, servicers will have less staff
[ad_1] Borrowers are slated to resume student loan payments in a few months and if they need help, it may be harder to get someone on the phone than in the recent past. In documents filed with the Securities and Exchange Commission, Nelnet NNI, -0.18%, a publicly traded company that owns two major student loan…